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Customer Review

Y Joyce
Y Joyce
01:07 21 Apr 21
William Leonard
William Leonard
04:10 15 Apr 21
They did quick work on short notice. AC is clean and summer will stay cool. Use these guys
Joseph Ramjanack
Joseph Ramjanack
08:31 12 Apr 21
Tam Chi Leung
Tam Chi Leung
09:21 09 Apr 21
今次是第二次使用您們的清洗冷氣服務,一次是窗口式,另一次是分體式,仍然保持水準,很不錯!除清潔外,也解釋很多保養和安装要留意的地方,功夫做足,做完也把地方清楚和抹乾,會繼續使用您們的服務,謝謝!
ming ming
ming ming
11:50 08 Apr 21
師父專業有禮
凱斯鐘
凱斯鐘
04:43 17 Feb 21
I’m impressed by their responsiveness & professionalism! It’s been several pleasant experience engaging their services. Keep up the great job!
Sharon Cheung
Sharon Cheung
03:43 17 Feb 21
Google searched this company and had a first try, they doing very well and professional, all 5 units aircond had clean very throughly.Will use their service again, strongly recommend👍🏻
TAT LAM LAU
TAT LAM LAU
22:54 16 Feb 21
師傅用心維修🧰會再揾佢地
琦琦
琦琦
16:54 16 Feb 21
(Timothy) WONG Tsz Hei Ba
(Timothy) WONG Tsz Hei Ba
08:24 28 Sep 20
老詹
老詹
05:44 26 Sep 20
员工人好好,手工都幾不錯,完事還會清洁现场。值得推荐
jusko ko
jusko ko
03:47 26 Sep 20
Google search 找到這間公司,看了評價不錯,于是約好日期時間。兩位師傅應約到我家處理一部2.5匹的冷氣機滴水問題,他們都非常有禮貌丶有耐性,態度很好。清洗冷氣機后,師傳還改善了因為別家公司安裝冷氣機時的不妥,而導致易容滴水的問題。對今次服務,非常滿意!以后還會用他們的服務,及推薦給親戚朋友。
DJ S
DJ S
06:26 25 Sep 20
上门维修空调的两个小师傅,认真负责,有礼貌,准备工作很到位。我不会讲广东话,两位师傅主动同我讲普通话,很快帮我清洗和修好了漏水的空调,很满意,谢谢啦
Rita Lung
Rita Lung
09:31 24 Sep 20
冷氣機滴水,預約立即安排到,師傅都非常有禮貌丶有耐性丶用心清洗部機,還清楚解釋問題,給建議,對今次服務,非常滿意!
fu choi
fu choi
04:13 23 Sep 20
sam tsang
sam tsang
11:23 19 Sep 20
師傅準時嚟到,十分專業清洗我的冷氣,非常乾淨完成後新機一樣十分滿意
Xiaoman Li
Xiaoman Li
06:02 19 Sep 20
Herbert Hu
Herbert Hu
05:25 17 Sep 20
Tsang Timothy
Tsang Timothy
01:37 15 Sep 20
師傅非常熱心,洗冷氣超乾淨,千年塵埃一掃而空。感謝!
Venus Chung
Venus Chung
13:25 12 Sep 20
CHAD LAW
CHAD LAW
12:24 11 Sep 20
好快手洗好兩部機,完成後屋企冇整污糟,而且有講解保養,好有禮貌。
Elson
Elson
10:27 08 Sep 20
Good service and professional.
DRAAKHOMES LTD
DRAAKHOMES LTD
03:53 08 Sep 20
SUNNY CHAN
SUNNY CHAN
09:31 07 Sep 20
Make it simple and clear, call and experience their service if necessary. I was extremely satisfied with the job done today with pofessional and excellent service provided.
Lai William
Lai William
11:14 06 Sep 20
兩位師傅好認真的研究冷氣機漏水情況,雖然漏水小問題,但係冷氣機本身設計不好。最後都搞掂漏水情況。謝謝師傳好專業
Jeremy Stone
Jeremy Stone
09:11 06 Sep 20
On Sunday morning, our wall-mounted split-aircon system started to drip water in the living room, indicating that its drain pipe was blocked with dirt. I called a technician from another company for help but he would not help until next week and did not sound interested in helping. I found Aircool via a Google search and called. We chatted via WhatsApp and soon agreed a price. Aircool said they would come on Monday afternoon as their technicians were busy today. When I requested that they try to come today (Sunday morning) as we were dripping with sweat, he promised to send his technicians to our place within 30 minutes. True to his word, two technicians arrived. They were very polite and professional and fixed the problem within 30 minutes. They were very careful not to make a mess and cleaned up after themselves. I highly recommend Aircool for their great service. They were truly helpful, responsive and courteous. I shall definitely use their services again.
Hong Wang
Hong Wang
07:49 25 Aug 20
態度積極,安排調度非常好!
Johnny Mui
Johnny Mui
06:37 17 Aug 20
Accountsmegatron Hk
Accountsmegatron Hk
10:27 03 Aug 20
Very good service
noemi quintcarbo
noemi quintcarbo
07:47 25 Jul 20
Thank you for the servicing! The men worked well and left the working spaces clean- not usual. Recommended- will call them again.
Trevor Inglis
Trevor Inglis
06:02 24 Jul 20
The guys came as promised, advised when they arrived, bought all their own equipment, super polite and advised me on everything I needed to know. Cleaned up after themselves and took less than 2 hours for 4 air conditioner and condensers. Thank you, job well done.
Yinpin Loh
Yinpin Loh
10:05 12 Jul 20
師傅很有禮貌 有問必答㊗️生意興隆
草莓
草莓
16:43 11 Jul 20
安装服务以及价钱公道 我其他物业都会安排俾Aircool前線以及服務人員 有問必答 唔錯👍👍👍
Steven Y
Steven Y
03:43 10 Jul 20
Huang Siu na
Huang Siu na
06:06 09 Jul 20
佢地服務非常好,後勤及前線的服務態度非常好有問必答👍
shaco sze
shaco sze
11:50 06 Jul 20
Danny Leung
Danny Leung
09:03 05 Jul 20
店家完美演繹服務承諾! 售後服務是信心保證!#快#貼心#到位
黃文強
黃文強
14:00 20 Apr 21
Stephen Lim
Stephen Lim
09:01 30 Aug 20
The workers were more than punctual and efficient, not to mention neat, neat, methodical and organised. While only time will tell the quality of the work, it is nice to smell the difference in the air after the cleaning!
Sstk Lam
Sstk Lam
01:32 27 Jul 20
Kan Shuk Fong
Kan Shuk Fong
04:46 18 Jul 20
師傅的服務態度和專業知識都很好😊👍
閃電lightning
閃電lightning
06:04 12 Nov 20
tonny Wong
tonny Wong
12:18 13 Sep 20
第一次師傅到來洗兩部窗口機,不到一星期其中一部再次從窗臺漏水,不是從排水喉排走,而被管理處投訴滴水,再向躍酷冷氣公司再次安排另外師傅再次撿查,今次建議更換新排水喉收取300元費用,終於解決到問題。(兩次到來維修師傅客氣及有禮),如更加詳細及建議可更專業!
Leung Anthony
Leung Anthony
06:53 08 Apr 21
師傳遲大到,上到黎趕收工hea洗。 窗口機初頭話唔肯拆出黎洗就咁拎水槍射 話入面多數唔洗洗。 尻up當秘笈。走果陣又唔裝返d 螺絲同蓋就走人。客服有禮貌 事後願意提出建議解決問題
Quentin Coeffic
Quentin Coeffic
13:41 19 Apr 21
Useless , never on time, not professional
HBS 90
HBS 90
02:51 14 Nov 20
Poor ServiceAll the 5-star ratings on Google Review is fake made by Aircool staffWe used this company for cleaning aircon, now all aircon have bad smell and no clean..
hong kong
hong kong
23:37 16 Sep 20
I wouldn't recommend Aircool to other foreigners in Hong Kong.I enquire Aircool about the services required, agree on a quote, and have technicians come over to perform the job. At the site I repeat the exact same services required and they give you a different quote and require cash.I just pay them to get the job done, and complain later to the managers. The managers say the extra fee charged was due to one of the A/Cs being badly clogged. However the technicians gave me a new quote at site even before checking any A/C - somehow they just know in advance one A/C is badly clogged and charge you in advance. I guess it is just their company culture.So be aware fellow foreigners in Hong Kong , expect a hidden fee of HKD 0-500 more per each A/C , they will try to get extra cash at any opportunity------------------------------------------------------------------------------------------------I just saw the reply from Aircool on this [email protected] Aircool: You guys can keep the refundI rather not speak with a robbing company who only talks about refund upon receiving a bad review
titikaka
titikaka
07:20 16 Sep 20
Poor Company Services
KWONG Lai
KWONG Lai
07:33 10 Aug 20
垃圾洗機
muttleyap
muttleyap
23:16 09 Jul 20
not worth it. they ask for the "consultation/service" fee but really the guy didn't do much. just said what i already knew which was to change the old aircon and didn't give any recommendations or pricing at all. just took pictures and said they'll call me back with estimates but i never heard from them again. tbh, it was a waste of time and money!Update: they also told me they will refund me on their fb page and now I see it here too but no contact.
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