Customer Review

MAN YEE YUEN
MAN YEE YUEN
07:51 01 Jul 20
找了aircool 2次,郭師傅同其他師傅都做得好好,專業,又好禮貌,以後每一至兩年洗冷氣,一定再call aircool👍
koh wa h loh
koh wa h loh
16:31 27 Jun 20
實在難得在香港仲可以搵到服務同埋價錢一樣適宜嘅公司 洗曬12部冷氣 仲好細心幫我解釋如我啲朋友要洗冷氣 我定介紹Aircool公司豪爽 又耐心
Luai kahleng
Luai kahleng
16:26 27 Jun 20
刘妮
刘妮
02:49 27 Jun 20
師傅態度很好👍手工很好👍服務員同埋師傅都有問必答最緊要係3分鐘內回覆我的疑問!!!分體式冷氣又平 總之一句講曬 平靚正😘祝生意興隆張太(圍頭村)
yvonne fung
yvonne fung
04:17 26 Jun 20
我是在網上看到這間公司的廣告,膽粗粗的去試吓,怎知結果出乎意料的好,由於擺放冷氣機的位置比較狹窄,搬出來清洗有一定的難度,但他們很專業,效率又高,現在冷氣機不漏水了,可以安心使用👍👍👍👍👍
Julian K
Julian K
08:18 03 Jun 20
安裝了一部分體機真係超涼又襟用,我平時開low cool 5,6都已經好夠凍,試過開high cool 凍到好似係殮房咁,最緊要係無燥音
Qiu Wen
Qiu Wen
08:16 03 Jun 20
Installed a new air conditioner in the room, the master is very fast and professional from disassembly to installation. Really recommend this company
Jacky Pie
Jacky Pie
05:10 02 Jun 20
It's really efficient. My friend introduced me to an air-conditioning service company. He made an appointment with the attitude of trying. The master is very punctual. The customer service staff has a good attitude.
Stephane Grand
Stephane Grand
08:46 01 Jun 20
I just had the Aircool crew at home. The process of making the appointment was very easy and very convenient. The team was on time, very friendly and polite, very professional and they did an amazing job. I do not think there were dirtier and more clogged A/C units than the ones they took care of in my apartment. I have to say that when I saw them take them down and I saw what was in there, I thought that I would have to spend the day cleaning after them. However, they did a fantastic job and left a very clean apartment. Quite frankly, it is like having a whole new set up that actually chills the place without giving it a dank smell. If you have doubts about the quality of the air at home, use these guys. Quite frankly, it is like having a whole new set up that actually kills the place without giving it a dank smell. If you have doubts about the quality of the air at home, use these guys. I wholeheartedly recommend Aircool.
Joanne
Joanne
04:50 01 Jun 20
With high integrity and high quality air-conditioning service, the customer service staff asked me patiently. The master was very punctual and helped me solve the problem of cold air leakage. If there is an opportunity, I will introduce it to my friends
matt tiew
matt tiew
04:56 25 May 20
躍酷師傅好專業,幫我解答所有問題,冷氣都洗得好乾淨,手腳很利落,完全不會整污遭地方,重點係價錢仲好合理😁客服同師傅態度好好,都非常專業,100個like
Yaw zu
Yaw zu
04:53 25 May 20
The service is very good and meets the requirements of the guests. Lots of support
chi liu
chi liu
10:29 24 May 20
第一次体验这种空调清洗的服务 很愉快的一次服务过程 👏 0k非常好👍 以後都會繼續支持💪
Mabel Mak
Mabel Mak
07:10 18 May 20
Very professional, and did a great job. Explanation on cost and arrangement on time was very accommodating. Definitely would use them again.
Amy Tong
Amy Tong
06:09 15 May 20
服务很好。干净。帮我处理了漏水。给👍当天约。就可以做好了。very good
piu ngai
piu ngai
13:16 11 May 20
師父做事專業認真,態度友善贊。
jeff chan
jeff chan
13:05 08 May 20
回應快速,師傅準時到,沒人弄污地方,有耐性解釋我的問題
Matthew Chau
Matthew Chau
03:09 05 May 20
Edwin Ng
Edwin Ng
15:47 04 May 20
專業,快速,肯定,有大師傅功架。客服小姐亦好用心幫我手,感激!
Yatwang Cheung
Yatwang Cheung
03:33 30 Apr 20
前線的員工有禮貌,守時又有交帶🙏🏻 多謝你們提供的服務👍🏻謝謝
James Clark
James Clark
08:46 28 Apr 20
Very quick to organise and cleaning done very quickly. Will use again next time we need assistance.
Elsa Li
Elsa Li
06:21 28 Apr 20
師傅做得幾好,洗得快又好乾淨!
Tina Tsang
Tina Tsang
06:12 28 Apr 20
師傅很好,做得快
Wendy Tsui
Wendy Tsui
08:45 17 Apr 20
師傅很準時到達,也很專業,很快找出問題並解決了。推薦! 有需要會再找他們幫忙
Cavy Chiu
Cavy Chiu
02:03 16 Mar 20
師傅專業,沒有弄污地方, 值得推介!
b c
b c
03:57 13 Mar 20
早上約好時間!中午準時出現!態度良好👍
Law Tommy
Law Tommy
06:11 12 Mar 20
Five CHAN
Five CHAN
01:43 11 Mar 20
師傅非常專業及友善 ,快手而且把 洗冷氣後的地方完全沒有弄污, 非常專業,又鋪好膠袋 防止水滴出, 下次一定幫襯及會推介親友!
08 FEB
08 FEB
05:57 17 Feb 20
我今朝臨時約佢哋,兩個鐘頭後直接上門維修。聯絡過程, 回覆快及交代清楚.師傅好好人呀! 做麼野有交代。準時完成工作.,流程暢順及整潔。非常滿意服務。
jack ass
jack ass
05:53 17 Feb 20
躍酷冷氣工程公司有位劉師傅好專業,感謝他尊業分折,耐心解說各問題的前因後果。 服務態度好好,做任何邊一個步驟都有解釋,快靚正:)值得信賴,有機會一定介紹比其他朋友👍🏻👍🏻👍🏻
Gayle Smith
Gayle Smith
17:01 31 Jan 20
The provider is tremendously efficient. I booked on wed night time via the internet, and the subsequent day morning are already should provide the services. The annual budget is very reasonable.
Edward Navarrete
Edward Navarrete
16:41 31 Jan 20
Received superb provider from today! He's honest and can grant properly selections to solve our modern issue. Will actually be enticing this company again.
Edward Crawford
Edward Crawford
16:24 31 Jan 20
Good services. They told me I wished blower chemical cleaning on two of my air conditioners. I had to have confidence in the them on this even though it was once expensive. The provider guys who got here were polite and helpful.
Daniel Nichols
Daniel Nichols
16:11 31 Jan 20
Very blissful with technician expert and through in the cleaning process. Technician is very knowledge and diligent. Very completely happy with the services.
Dale Kelly
Dale Kelly
15:56 31 Jan 20
The services were very smooth from start to end. Quotations were explained utterly and broken down for your appreciations earlier than you make the decision. The costs have also been very real looking and affordable. That was an essential factors for me.
totoro chua
totoro chua
02:19 15 Jan 20
已經是第二次給他們服務了。上次清洗家裡的冷氣,這次介紹給我的媽媽,我媽也說服務態度很好,師傅很準時,清洗冷氣的時候也很用心,重要的是冷氣清洗的很乾淨。客服人員yk態度也非常友善,耐心又細心的問我們需要什麼服務。下次有機會我會把這家公司介紹給身邊的朋友。
David Hammond
David Hammond
16:01 11 Jan 20
I'm writing this review late - Aircool did work on my aircon back in June 2019. The company responded quickly via Whatsapp and cleaned the aircon efficiently. There was a bit of a mix-up with the fee, but Jack the manager responded very quickly to my questions and everything was sorted out. Credit to Jack - thanks!
Christy Lee
Christy Lee
09:03 11 Jan 20
由報價開始到完工都十分有效率,有足夠司傅,第二天已經可以上門處理問題。客服和司傅都十分有禮,非常推薦!
Ahmed AL Battah
Ahmed AL Battah
09:09 12 Dec 19
The serves are very good, I recommend it. 👍🏼
Vincent Tiew
Vincent Tiew
04:43 30 Nov 19
Highly recommended.This company is my first choice, they are very professional and polite. When I asked questions many times, they patiently answered for me. They cleaned six air conditioners for me,all of them were clean, I am very satisfied.The work efficiency is very high and the price is very fair.I will continue to work with this company,thanks
yk yk
yk yk
03:48 30 Nov 19
这个星期四发现我的冷气有噪音问题,于是我在网站上找到了Aircool,他们很快的为我安排师傅上门检查,在检查过后发现是电板零件问题,就在隔天帮我订购,过了两天零件就到了然后就安排安装,整个过程没有超过一个星期,价钱还扣了好多,比别的公司更优惠,服务人员也很亲切。非常好的一家冷气公司,不止如此他们还有安装服务和售卖冷气!非常棒的一家公司👍 👍👍 👍
Lily Ong
Lily Ong
03:34 30 Nov 19
alway fly
alway fly
14:43 24 Sep 19
I am very supportive of this company, the service attitude is very good, very satisfied! Replying to whatsapp is also very fast! I hope that more people can see my good comments to the company. Most importantly we can get good service!
Peyling Tan
Peyling Tan
02:39 24 Sep 19
技术专业 服务一流 价钱很公道 师傅很nice👍👍👍👍👍👍
ST Yuen
ST Yuen
12:56 10 Sep 19
分享小小個人經驗: 這次是我第一次找Aircool, 他們很快安排師父來, 準時到達🕖, 維修速度很快, 有條有理, 相當有經驗, 師父很友善❤, 令我十分放心😃**如有朋友找幫手, 請放心找Aircool👍
Abilio Carneiro
Abilio Carneiro
03:15 06 Sep 19
Lok Yan Li
Lok Yan Li
10:29 05 Sep 19
Great customer service response team. Technician was very professional, and quick. Highly recommend.
Salina Luk
Salina Luk
02:55 24 Aug 19
quite good , thanks
Cookie Mok
Cookie Mok
02:47 22 Aug 19
wanna say thanks to the guys! great job done
Clara Siu
Clara Siu
05:26 17 Aug 19
洗得幾乾淨,不錯!
Rita Cheung
Rita Cheung
02:02 17 Aug 19
Good Good! recommend
Lanna Chu
Lanna Chu
05:31 15 Aug 19
Very Good Service! Highly recommended!
Kenneth Lo
Kenneth Lo
14:53 09 Aug 19
A big thank you to Aircool for fixing my air con .....my bed room air con broke down suddenly and after a quick online research, I messaged Aircool & received prompt reply from my 1st WhatsApp message, friendly/experience technician, fair pricing and really prompt service. Wed afternoon message, Thursday check up and Friday repaired. One happy customer! high recommended
Kak Lin
Kak Lin
02:46 03 Aug 19
师傅很专业,服务很快,价钱也公道,很棒👍👍👍👍
Jack Goh
Jack Goh
09:54 23 Jul 19
Great experience. I called to get an AC tune up and was able get an appointment the same week. My service technician, Bill, came and did an excellent job. He came on time and put on shoe cover before he entered the house. Bill did a detail survey of the AC and he cleaned and changed all the necessary parts. Bill took time to check the system and gave me a detail explanation of my current AC units condition and options that I may need to consider in the future. Overall I am very happy with the service call and I highly recommend getting AC tune up service or or repair need with Aircool. The service you get its more than what they charge you.
Chunky Chunky
Chunky Chunky
03:53 19 Jul 19
Ruairi Lamb
Ruairi Lamb
04:59 11 Jul 19
Good job, came quickly, cleaned and installed units. All fees agreed in advance. I would recommend
KK
KK
15:12 05 Jul 19
Had a leaking aircon and decided to schedule an appointment with Aircool to take a look and do air con servicing at the same time. Get in touch with them thru their website and they responded almost immediately, appointment was then confirmed soon after. Technician came and sorted out my aircon leak problem and do the cleaning fuss-free as scheduled. Excellent work! Highly recommended Aircool!!!
Mary Man
Mary Man
00:53 22 Jun 19
Very effective and professional. They are able to communicate in English and Chinese and uses WhatsApp ton communicate and arrange appointment. The price is reasonable. I would use them again and would recommend this to friends.
apphouse appledev
apphouse appledev
03:21 18 Jun 19
good job man ..... keep going
CheukFung Yee
CheukFung Yee
09:14 12 Jun 19
熱左10幾日 好彩話來就來 解決左焗爐生活
Nathan Chan
Nathan Chan
14:39 08 Jun 19
Technician cleaned my AC and now it is much colder than before. The cleaning process was able to drain cleaning fluids very effectively into a bucket and kept my room clean. He also did not hard sell me to clean another AC in the apartment, after he inspected that it was not dirty. I would recommend AirCool to my friends.
apphouse my
apphouse my
04:39 31 May 19
Good & Professional ! Highly responsive with good service attitude.
Goh kiat
Goh kiat
14:08 10 May 19
I am very satisfation for the service of aircool.hk. Great job they done for us .
Lui Vincent
Lui Vincent
09:46 10 May 19
服務態度好,有良好溝通能力。
2019 09may
2019 09may
02:42 09 May 19
服務麻麻地囉。但是价钱很公道。唔錯!
Cheng suki
Cheng suki
02:56 26 Apr 19
服務很好,價錢很公道
Marco Tam
Marco Tam
13:46 21 Apr 19
Kave Lam
Kave Lam
02:25 16 Apr 19
服務好好,態度有禮,做事細心有效率,冷氣清潔不錯,還會幫手通埋 D 渠,VERY GOOD
Hwee Hwee Liau
Hwee Hwee Liau
03:39 15 Apr 19
Has been survey few company to fix my house air-cone issue then my friend had recommend me air cool and I contact them to Come over and check, sooooo efficient they make it done on that day I request ! Good ! I will definitely recommend others !
studybo dev
studybo dev
07:54 12 Apr 19
Yo Aircool good job man, Thanks alot bro, your r the best.
Vivian Lim
Vivian Lim
14:33 01 Mar 19
价格公道,服务态度非常好👍👍👍
Nineteen Jan
Nineteen Jan
08:41 29 Jan 19
Sales & technicians were both right on time and extremely polite, professional and efficient. The work was performed as promised, and I was billed exactly what I was quoted. The price was great and I even got a discount for paying on the day of service.I would highly recommend them!
annie tee
annie tee
14:42 20 Oct 18
Epray
Epray
12:01 20 Oct 18
個日我屋企架冷氣機滴水,我就想搵冷氣維修師傅幫睇下。朋友介紹個冷氣師傅公司名係AIRCOOL.我聯繫佢哋話我屋企架冷氣機滴水,唔到半個鐘師傅就到我屋企啦,我住係荃灣。師傅好有禮貌話幫我哋睇下先,跟住師傅就開工。搞掂啦!收費公到。睇日你哋想搵冷氣維修師傅,請搵AIRCOOL.
YellowSoon Channel
YellowSoon Channel
11:46 20 Oct 18
I stay at Kowloon. When my air conditioner have some problems with water leaking I search on Google, Then Google recommend Aircool to me. I call to them, their customer service very nice. In around one hour their technician reach to my house. Their service is very professional and attitude manners. After repaired my air conditioner, their technician will clean up my house, they didn't just leave some dust or rubbish. I feel surprise because normally after serviced technician just leave it and go away, but their technician will keep clean.
vivian khoo
vivian khoo
03:13 20 Oct 18
非常好的服务!!
Jack Daigle
Jack Daigle
14:21 22 Jul 19
The work on my leaking aircon regarding cleaning seems to have stopped the water leakage. The same day service was a great help. The filling of the gas was what I questioned, as there was never an issue with the cooling of the air.
Kevi Caba
Kevi Caba
16:35 23 Jun 19
Showed up later than expected but did the job. Thanks
Kailash Khemlani
Kailash Khemlani
04:50 12 Jun 19
I found this company online after my normal company suddenly refused to do unit cleaning just hose cleaning then tried to charge me 650 ...i said no thanks n found Api...technician young energetic very thorough... Cleaned inside n outside units... My home is very cold now txs kk
Tong Nick
Tong Nick
04:07 14 May 19
十分好服務(包括態度及回复)!
Samantha Lee
Samantha Lee
09:34 13 May 19
準時、專業、服務好、價格合理!
feb 2k9teen
feb 2k9teen
05:47 02 Feb 19
The technician should be punctual, or else there is no meaning for scheduling an appointment. The service however is good.
apple dev
apple dev
04:45 03 Jul 19
em ... excellent ... keep going on...
muttleyap
muttleyap
04:06 27 Jun 20
not worth it. they ask for the "consultation/service" fee but really the guy didn't do much. just said what i already knew which was to change the old aircon and didn't give any recommendations or pricing at all. just took pictures and said they'll call me back with estimates but i never heard from them again. tbh, it was a waste of time and money!
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